SafeContractor Accreditation

Top Safety Accreditation for Ward Cleaning Services

 

We are proud to have been awarded accreditation from Alcumus SafeContractor for achieving excellence in health and safety in the workplace.

 

Alcumus SafeContractor is a leading third party accreditation scheme which recognises extremely rigorous standards in health and safety management amongst contractors. It is used by thousands of organisations in the UK including SMEs and FTSE 100 companies.

SafeContractor accreditation demonstrates our ongoing commitment to high standards, safety and continual improvement for the benefit of our clients and employees.

The company’s application for SafeContractor accreditation was driven by the need for a uniform standard across the business. 

 

Gemma Archibald, Director of Alcumus SafeContractor said: "Major organisations simply cannot afford to run the risk of employing contractors who are not able to prove that they have sound health and safety policies in place."

"More companies need to understand the importance of adopting good risk management in the way that Ward Cleaning Services Ltd have done. The firm’s high standard has set an example which hopefully will be followed by other companies within the sector. SafeContractor plays a vital role in supporting our clients in meeting their compliance needs, whilst working with their contractors as they progress through the accreditation process.”

 

 

Surrey Trading Standards Approved

Trading Standards Approved means that an approved business understands they are required to adhere to certain trading laws. Checks have been carried out by Trading Standards using partner agencies, intelligence databases and trading history.Trading Standards Approved ensures maximum consumer protection and stops rogue traders. Whilst they cannot guarantee the quality of goods or services, Local Authorities are confident that once checked traders will act responsibly and deal with their customers fairly and honestly. Consumers always have the opportunity to reflect this when giving feedback.

 

When a consumer chooses a trader that has the County Council “Trading Standards Approved” logo they know that they will get a reputable, credible trader that has not only been vetted by Checkatrade but also checked by Trading Standards.

 

Feedback on traders is really important to Checkatrade. Consumers can view feedback that has been left by previous customers when looking for a suitable trader.

 

They can then leave feedback about their own experience when the job is completed. This can either be done online or by completing and sending back a freepost reputation report card which the trader will provide.

 

Each trader under this scheme undergoes a rigorous vetting procedure that includes:

  • An interview carried out by Checkatrade at the trader's home or permanent place of work.

  • Rigorous background checks carried out by Trading Standards, including a review of confidential and restricted information supplied by external organisations, other public authorities and the police in addition to checking information that is freely available to the public.

  • Public Liability Insurance check.

  • Identification checks.

  • Advice on and commitment to use correct documentation for example invoices, contracts etc.

  • A Criminal Background Check of the owner / responsible person of the business.

  • Accreditation and Qualification checks.

  • Verification of trading address.

  • Customer reference checks.

In additional to this Checkatrade continuously monitors each trader via feedback received from their customers. The main benefit of the partnership is to allow residents to choose a trader they can trust and rely upon, that has not only been vetted by Checkatrade but also checked by Trading Standards.

Last year over 6 million people trusted Checkatrade to help them find a reputable tradesperson!

 

Checkatrade runs strict background checks on tradespeople before they can become members. Once they join, members agree to have feedback from their customers put online for all to see.

No other directory of tradespeople uses this model. The background checks and public feedback ensure that only reliable and trusted tradespeople get work through Checkatrade. They make sure that you can find someone outstanding to get the job done.

Checkatrade members agree to:

  • Be honest in all dealings with you

  • Tell you about any call-out fees before coming to you

  • Let you know straight away if they can’t do the work

  • Keep appointments and arrive on time (calling in advance if they need to reschedule)

  • Be realistic about when they can start work and how long it will take

  • Be courteous. Treat you, your property and belongings with respect

  • Keep you in the picture about all aspects of the work

  • Return phone messages promptly

  • Create an additional contract for variations from the original agreement

  • Deal with complaints promptly and professionally

  • Never demand cash payment

  • Never be verbally or physically abusive or threatening to a customer in any way

  • Not obtain work through cold calling

© 2017 Ward Cleaning Services Ltd 

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